General enquiries
Monday to Friday
9:00 am to 5:00 pm
Patient Advice and Liaison Service (PALS), complaints and compliments
We very much value your views, and use your feedback to help improve healthcare for everyone in South West London.
Monday to Friday
9:00 am to 5:00 pm
Freedom of information requests
The Freedom of Information Act (2000) – or FOI Act – gives members of the public a right to request access to all types of recorded information held by public authorities, promoting a culture of openness and accountability across the public sector.
Subject access requests
Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have the right to see or be given copies of any personal data we hold about you. You can ask for this by making a subject access request.
Continuing healthcare
For questions about continuing healthcare, funded nursing care, funding appeals or fast track funding.
IVF, infertility and assisted conception
Social services
If you have questions about social services in South West London, please contact your borough council:
Volunteering
We’re not looking for volunteers at the moment, but there are lots of opportunities to support the NHS and your local community.
Media enquiries
For journalists with a question about health services in South West London.
Safeguarding
Contact us if you’re concerned about a vulnerable child or adult.
Learning disabilities and autism – host commissioner
If you’re placing an adult with a learning disability, or an autistic person, in a specialist mental health inpatient unit in South West London, please contact us about issues relating to quality and patient safety.
Make a Difference
GPs, nurses and any other healthcare professionals can report any concerns about health services in South West London, including primary and secondary care services, using our online form.